How to book
Your vehicle pick-up at the Gläserne Manufaktur
If you would like to pick up your new vehicle at the Gläserne Manufaktur, it is best to book the corresponding pick-up package when you sign the contract. Currently, we not only offer the pick-up of all all-electric ID. models of the Volkswagen Passenger Cars brand, but also various hybrid and e-TSI variants of the Golf, Tiguan, Tayron and Passat as well as all engines of the Touareg.
If you decide to pick up the vehicle in Dresden at a later date, your dealer will be happy to check whether the production status of your new vehicle still allows this.
The offer of vehicle pick-up is valid from Monday to Saturday. Production can be experienced live from Monday to Friday (except on public holidays and during the plant holidays, see opening hours).
In order to meet the different wishes and interests, we offer you four different packages to choose from, which you can book exclusively with your dealer:
Packages & Services
Your dealer will advise you on the selection of the right package and will make you an appropriate offer. The offers are only valid for customers whose new vehicle is registered in Germany. The packages can be rebooked once free of charge up to five working days before the pick-up date.
You can arrange the specific pick-up date with your dealer. This is only possible after completion and system approval of the vehicle with a lead time of ten working days.
You must bring these documents with you to the vehicle collection
If you have booked your appointment for the experience handover of your new Volkswagen at the Gläserne Manufaktur, please remember to remember a few essential documents before starting your trip. You can get the key to your new vehicle at the Gläserne Manufaktur – the documents for this can be obtained from your car dealer. To ensure that all the necessary papers are available on the day of vehicle handover, please take a look at our checklist before departure:
- Driving licence
- Identity card
- Vehicle registration document
- Vehicle license plates
- Power of Attorney
- Pick-up slip (mandatory!)
- Download the Volkswagen app to your mobile phone
- Create Volkswagen ID
- Winter tire obligation observed
- 1.
- When picked up on behalf
- 2.
- If you would like to pick up your vehicle during the winter tire period and have your own winter wheels fitted, please note our special requirements in advance.