Please note that your request has to be processed by our customer care team before we can confirm your visit. Processing of your request takes place during our office hours from Monday to Friday from 8:00 a.m. until 6:00 p.m. and Saturday 9:00 a.m. until 2:00 p.m. We are currently closed on Sundays and also on Monday, 6 June 2022 due to a holiday.
For same-day enquiries on Saturdays after 2:00 p.m. you can connect directly to our visitor service at +49 (0) 351 420 4411 in order to coordinate your desired appointment.
