Thank you for your interest in the Transparent Factory, the Home of ID.

If you have any questions, please do not hesitate to contact us by phone on +49 351 420 4411. 
You can reach us Monday until Friday 8 a.m. to 5 p.m. and Saturday 9 a.m. to 12 or send us a written request with your contact details.

On Saturdays, you can contact the Visitor Service directly on +49 351 420 4411 for same-day enquiries and have the opportunity to coordinate your desired appointment.

All inquiries that fall within the period after that will be processed by our Customer Care Center again from Monday.

Volkswagen Sachsen GmbH processes your personal data in order to process your request. Of course, you have the right to information, correction or deletion of your data, objection and complaint at any time. Further information on your rights and the contact details for exercising your rights can be found in our privacy policy.