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Would you like to receive your new Volkswagen in person at the Transparent Factory? How to book your personal vehicle pick-up

If you would like to receive your new vehicle at the Transparent Factory, it is best to book the corresponding pick-up package when you sign the contract. Currently, we not only offer the pick-up of all all-electric models of the Volkswagen Passenger Cars brand, but also various hybrid and e-TSI variants of the Golf, Tiguan and Passat as well as all engines of the Touareg.

A complete overview of all delivery models can be found here.

If you decide to pick up your vehicle in Dresden at a later date, your dealer will be happy to check whether the production status of your new vehicle still allows this.

The vehicle pick-up offer is valid from Monday to Saturday. The production can be experienced live from Monday to Friday.

In order to meet the different wishes and interests, we offer you four different packages to choose from, which you can book exclusively with your dealer:

    • 1 transfer within the city of Dresden to the Gläserne Manufaktur
    • Free parking in the visitors’ parking lot
    • Greeting in the exclusive customer area | non-alcoholic beverages
    • Free experience tour through the production and exhibit halls (for up to 4 personswithin the scope of a group tour)
    • Personalized car handover by a product expert  
    • Opportunity for a test drive in an e-car (depending on availability)
    • Entertainment fee of €50 for the restaurant
    • 10% discount on articles in the Manufaktur shop
    • Individual travel service (addition to the experience program in Dresden)
    • Free charging of the vehicle to be picked up
  • The calculation is made separately via the hotel directly to the customer.

    (*subject to request and availability /Accommodation costs not included in the package price)

    • 1 transfer within the city of Dresden to the Gläserne Manufaktur
    • Free parking in the visitors’ parking lot
    • Greeting in the exclusive customer area
    • Free experience tour through the production and exhibit halls (for up to 4 persons within the scope of a group tour)
    • Ticket city tour Dresden (for up to 4 persons)
    • Personalized car handover by a product expert  
    • Opportunity for a test drive in an e-car (depending on availability)
    • Entertainment fee of €50 for the restaurant
    • 10% discount on articles in the Manufaktur shop
    • CO2-neutral collection ID**
      ** CO2 emissions are avoided and reduced directly at Volkswagen wherever possible. CO2 emissions that are not avoided at Volkswagen and during travel to and from the event are offset by certified climate protection projects.
  • The calculation is made separately via the hotel directly to the customer.

    (*subject to request and availability /Accommodation costs not included in the package price)

Your dealer will advise you on the selection of the right package and will make you an appropriate offer. The offers are only valid for customers whose new vehicle is registered in Germany. The packages can be rebooked once free of charge up to five working days before the pick-up date.

You can arrange the specific pick-up date with your dealer. This is only possible after completion and system approval of the vehicle with a lead time of ten working days.

Contact

If you have any questions, please do not hesitate to contact our sales team within service hours from Monday to Saturday from 8:00 a.m. to 6:00 p.m. on 0351-4204444.