What topics will be of interest in the future in the area of customer service and mobility services?
We always say to our visitors: if someone tells you what the future of mobility looks like, don’t believe them. None of us knows that. My hope is that, in the future, mobility will give us back some space. We will need the space particularly in the city, because many more people will live in cities. So, then we have to consider how to connect the rural population with the city. We are currently still thinking too much in one dimension, in terms of roads and highways. The politician Dorothee Bär was laughed at for her vision of a flying taxi. I found that unfair. The air space is there, isn’t it? And we have been working on how we can use it for a long time. I believe that we will think very differently on land, on water and in the air. My vision is that mobility can be used everywhere and easily. That is not yet the case today.